Service Invoices

 

The Service Invoice screen displays your invoices, split between monthly recurring invoices and hardware purchase invoices, as well as payment settings/history and billing information. You are also able to pay your bills from this screen.

  1. Click your username in the upper right corner of the screen.

  2. Select Billing from the drop down menu.

  3. Your balance and payment due date are located at the top of the page.

  4. To pay your outstanding balance (if any), you can click . Your details on file will need to be verified before the payment is processed.


Auto-Pay

Under the Auto-Pay tab, you can see your current Payment Type and select whether to Enroll in ACH Payments or Enroll in Credit Card Recurrent Payments



Automatic Clearing House (ACH) payments are automatically deducted from your checking or savings account. There are two options for signing up for ACH payments:

  1. Download the PDF, and enter your billing and bank account information on the form. You may then scan and email the form back to billing@parlevelsystems.com.

  2. Enter your billing and bank account information on the form and draw your signature in the box. Then click Generate PDF & Send By Email. This generates a one-time PDF file.


Credit card recurrent payments are automatically charged to your credit card. There are two option for signing up for Credit Card Recurrent Payments:

  1. Download and print the PDF, and then enter your billing and credit card information on the form. You may then scan and email the form back to billing@parlevelsystems.com.

  2. Enter your billing and credit card information on the form and draw your signature in the box. Then click Generate PDF & Send By Email. This generates a one-time PDF file.


Settings

Under the Settings tab, you can update your payment information, such as your Billing or Shipping address, or the primary contact email on file to which invoices are sent. Don't forget to save your information that you've updated.


Payment History

Under Payment History, you can view paid Service Payments and Purchases made. Service Payments details the date and time the payment was made, what type of service was purchased and its current status, as well as the associated Invoice ID and amount paid. You can click the Invoice ID to pull up a full Invoice that breaks down the payment and other details. It can be downloaded as a PDF. A breakdown of the detailed invoices will be covered later in this article.



Purchases lists the same details but for non-service purchases. It displays the same information, with the exception of the Payment Status.




Monthly Invoices

In the Monthly Invoices tab, you will be able to view a full breakdown of your monthly invoices. 




Here you can see the Invoice number for each invoice, the relevant pay period, the date the invoice was generated, type of invoice, total/remainder due of the invoice, status, and date when the payment was applied, if it was completely covered. If unpaid, a button will appear allowing you to complete the payment. You can click either the Invoice number or View Invoice to bring up the detailed invoice. 


Hardware Purchase Invoices

The Hardware Purchases Invoice tab lists details regarding hardware-specific purchase invoices. It contains more detail than the Purchases section under Payment History, listing the Invoice number, the date the invoice was generated, number of units in the purchase, total/remainder due of the invoice, status, and the date when the payment was applied, if it was completely covered. If unpaid, a button will appear allowing you to complete the payment. You can click either the Invoice number or View Invoice to bring up the detailed invoice if you need. 




Detailed Invoices

For each detailed invoice, the header will contain the invoice number, payment period, date invoiced, the total due and its due date, and other relevant company details. The details are organized into sections, according to your billing.

  • Software: This section lists the fees charged for your online units, offline units, and OCS stations, detailing the rate per unit, number of units, and the corresponding total due for their use with the VMS software. Here you may also see a fee applied for the use of Parlevel Link, and any USAT subsidy that may be applicable.

  • Connected Parlevel Boxes/ Parlevel Pay/CC Reader: This section lists the rate per device, number of devices, and the corresponding total due. 
  • Micro Markets: This section lists the percentage of market sales owed, within the maximum and minimum detailed in your contract.

At the bottom of the invoice, there will be a subtotal, followed by any applicable discounts or taxes, and finally the remaining complete total.


If there are any service notes, they are displayed at the bottom of the screen. If you are enrolled in automatic or recurrent payments, this will be noted in this section.


For a full breakdown of your bill, please see the article Understanding your Bill, which can also be found as a video here.


Agreements

Finally, under the Agreements tab you can view digital copies of the standing Agreements you have with Parlevel Systems. You can view the PDFs for these documents by clicking the paper icon underneath the View Agreement heading.


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